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Published :2014-02-20

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Warranty




Customer Service
Need help? Please don't hesitate to get in touch. Call us during the workday and talk to a real person (yup, not a robot-person like Siri) or send us a quick email and our friendly, knowledgeable service team will typically respond within 24 hours. Your satisfaction is our number-one concern.
• 12-Month Hassle-Free Warranty For a full 12 months after you purchase an Amemo product, enjoy the reassurance of our hassle-free warranty. Return or exchange your product for any quality or manufacturing-related issue.

• Free Lifetime Technical Support Not sure how to get your Amemo product to work properly? Contact our world-class, friendly support team by phone or email for help.






Warranty Limitations

Our warranty is voided by the following:

• Purchase an Amemo product from a retailer other than Amemo (AmemoDirect on eBay and Amazon)
• It’s been 12months since the date of purchase
• Improper use
• Improper maintenance

• Unauthorized modification or repairs






About the Amemo Service Team

• Approach: We consider and analyze problems from our customers' perspective.
• Responsibilities: We aim to provide the most comprehensive service in the industry and keep our promises.
• Attitude: We strive to be warm, sincere, cooperative, and positive with each customer.

• Mission: We strive to handle all issues positively, with the goal of finding constructive and timely solutions





Worry-Free Quality Guarantee






Especially as a third-party battery brand, we take seriously the trust our customers place in us when they purchase an Amemo replacement battery for their mobile phones. We know Amemo customers aren't just looking to avoid big brand markup -- they require at minimum a safe high quality option. We here at Amemo pride ourselves on our price and especially our quality, with batteries manufactured under the equivalent quality and safety standards as your original manufacturer's. If you ever experience otherwise, our worry-free guarantee ensures that you can receive no-hassle service from our customer service team, committed and ready to take responsibility for your full customer experience.